HERE'S HOW IT WORKS: Make a first deposit of €10 or more. You can use the Back Up Bet for one of your bets. I made my first deposit at [HOST] expecting me to have the. . We rejected the complaint because the player didn't respond to our messages and questions. The player can reopen this complaint at any time. You decide when and for which bet. Consequently, we are unable to investigate further and have no choice but to reject this complaint.