They froze but give the player a chance to defend himself. Kindly confirm your contact telephone number and a convenient time to call. Pokerstars has this preliminary procedure when they have a fraud suspicion. My advice. Yes, the move is mandatory for all players residing in Switzerland. It has been over 2 weeks and i still get the message, Your account has been temporarily restricted pending a routine security investigation. More information about linking. Your account privileges have been suspended pending the outcome of our. Here's how to claim: Visit the Cashier; Make a first deposit of $20 or more; Use. The message I got when trying to log back in was: “Your account has been temporarily restricted pending a routine security investigation. If you are not residing in Switzerland and have been asked to move your account to. Your log-in details, account balance and history will NOT be affected by the change, and you will still be able to enjoy our complete range of games with. . We apologize for. To be eligible, players must have a verified Stars account on our site, and must have linked it to their Twitch account. This exclusive welcome offer is open to new players and claiming $30 is simple. The account closure isn't intended as punishment nor anything other than to get your attention and to have your acknowledgement of these new. > Your account has been restricted pending a routine security review. detail your relationship, to the players listed in the hands below.